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Money

  • Swimming pool at the Vasia Sea Retreat in Greece.

    Consumer champions
    EasyJet Holidays’ ‘spa’ resort was lacking an on-site spa or gym

    We booked the £1,070-a-week retreat because of the facilities, but when we got there they were a round-trip away
  • Fans gather to watch England’s World Cup match against Panama at a pub in Hebburn, Tyne and Wear, last month.

    World Cup and sunshine prompt UK consumers to splash out on beer and online shopping

    Despite spending increase in June, Barclays says most people still pessimistic about economy
  • Zoe Williams

    double quotation markHide the teenagers and the toilet roll! Why does my estate agent want my house to look like nobody lives in it?

    Zoe Williams
    I’ve been asked to put away the dog bed – and even my shower gel. Surely prospective buyers should know that I’ll take all my mess with me when I leave, writes Zoe Williams
  • Yorkshire Water website on a tablet asking 'How can we help?'

    Consumer champions
    Yorkshire Water paid us £6,800 by mistake – and said to ‘enjoy’ the money

    Only when Guardian Money contacted the company did it discover the cash was wages owed to its staff
  • Hands holding a smartphone displaying a blue screen

    Scam watch
    ‘A very good clone’: news stories faked to lure victims to scam investment sites

    Fraudsters create false articles that appear to be from publishers such as the Guardian to share on social media
  • An open suitcase containing professional items including a judge's wig, scales of justice, hard hat, medical supplies, and stethoscope

    Safe from AI: which jobs will help you thrive in the future?

    Experts say there will still be opportunities ahead in everything from teaching to hotels and the law
  • Superdrug store, London

    ‘A new consumer’: how weight-loss drugs are shaking up clothes shopping

    As they slim down, UK and US users of GLP-1 jabs and pills are changing their spending habits – and their wardrobes
  • A woman shows a tablet to a young boy while seated on an airplane, with another child beside them

    Ryanair has axed its family seating policy – but kids’ fees still add up

    The airfare for a baby on your lap could cost more than your own ticket. Here’s how airline charges and travel taxes can hit you
  • Sir Roy Goode

    Sir Roy Goode obituary

    Pillar of English commercial law who served on the inquiry behind the establishment of the Consumer Credit Act 1974
  • Chloe Moffat

    UK Treasury must change disciplinary process after worker’s suicide, mother says

    Chloe Moffat, 26, killed herself day after meeting about anonymous complaint in which she was not allowed to bring a colleague
  • Double bedroom with overhead beams and wooden flooring in a 17th-century barn in Powys.

    Fantasy house hunt
    Homes for sale with stylish bedrooms in England and Wales – in pictures

    From a warehouse conversion in London with views of the water, to a 17th-century barn with an annexe used as a yoga retreat
    Gallery5
  • Protest placards saying 'End Capita's pensions chaos'

    Capita expects to lose up to £40m over UK civil service pension scheme fiasco

  • glitch effect over photo of man in suit smiling

    Consumed
    Trump’s consumer protection head has earned grudging respect – but does he have the authority to do his job?

  • Andy Burnham wearing glasses and a dark suit holds his hand to his face while speaking

    Andy Burnham urged to scrap income tax and NI in radical fiscal overhaul

  • A woman looking through a window

    Sharp rise in domestic abusers using finances for coercion, UK charities say

  • Cars for sale on a forecourt of a car dealership in Weston-super-Mare, England

    City watchdog attacks consumer group in £9.1bn car loan payout battle

    FCA clashes with Consumer Voice, alleging lack of transparency and conflict of interest
  • A cave-like room full of snow

    Pass notes
    Big house, billions in the bank? For just £100,000, you could make it snow indoors

    Forget swimming pools. If you really want to show you’re one of the ultra-rich, you need your own snow room. You can even put one on your yacht

    • Britain’s markets attracting generation of highly educated entrepreneurs

    • Virgin Media fined record £28m for stopping customers cancelling contracts

    • Housebuilder Vistry warns of losses amid heavy discounting on unsold homes

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